Consumer Credit Counseling Information

Consumer credit counseling services may be something to consider if you're drowning in debt and can't keep up with your payments. These services can help you to work out a manageable budget, while acting as a friendly contact with your creditors. In fact, many creditors will sometimes lower interest rates and minimum payments when you are enrolled with a counseling service.

Types of Debts Handled by Consumer Credit Counseling Service

Credit counseling services usually deal with revolving credit and unsecured debts when working out a consolidation plan. It's important to note that most plans won't cover auto loans or home mortgages since these are secured debts.

These expenses can be figured into your monthly proposed budget, but you will be responsible for making sure that they are paid on time. You are also responsible for paying any other debts which aren't included in your repayment plan.

Establishing a Debt Repayment Plan

When you sign up with a counseling service, you are often required to close out existing credit accounts and also agree not to apply for any new credit. This is a good provision because it helps prevent you from building more debt while you're trying to get control of your situation. 

When you set up a debt repayment plan, you deposit money with the counseling service each month. They will then distribute this money to your individual creditors according to the agreements that they have made with each creditor.

Checking Your progress

Once your repayment plan is set up, you should still check your statements each month to insure that the payment has been credited to your account. Also check your statements to verify that the terms of the repayment agreement are reflected. These might include lower interest, waived late fees, or other finance charges. Since you are the one who is ultimately responsible for your credit, you need to verify everything.

One important thing to understand is that debt repayment takes time. Ask your counseling service for an estimate of how long the repayment plan will take to complete.

Also be aware that your participation in a consumer credit counseling program may show up on your credit file. Creditors may report that your account is in financial counseling. Ultimately, this may be better than an ongoing record of delinquent or missed payments, "charge-offs", or debts sent to collection. Creditors viewing your credit history can see that you have at least made an honest effort to repay your debts.

Choosing a Credit Counseling Service

If you think credit counseling is a good option for you, make sure you choose a reputable company to work with. Some things to look for are:

  • If they are a non-profit organization (for-profit companies often offer services you can do on your own), 
  • How much they charge for their services, 
  • How long they have been in business (beware of  companies that don't have an established track record), 
  • If they are in good standing with the Better Business Bureau, 
  • Whether they are licensed to operate in your state, 
  • If they are accredited by the National Foundation for Credit Counseling, 
  • Whether they offer free money advice and information on budgeting and money management.

To help you get started, a reputable service to check out is They are a nonprofit business that has been helping people get control of their finances since 1958 and have many locations across the US. If you live in Canada, you can visit the Credit Counseling Society.

While consumer credit counseling is very beneficial, you can also use the information in the following sections to help you stabilize your situation.

  1. Home
  2. Debt Solutions
  3. Consumer Credit Counseling